Shipping, Service Access and Delivery

Effective Date: April 10, 2025

Thank you for subscribing to Informo! Please read this policy to understand how access to our digital service is provided.

Nature of Service

Informo is a fully digital service. We provide access to an AI-powered news digest through our application available on compatible devices.

No Physical Shipping

As Informo is a digital product:

• There are no physical goods to ship.
• Traditional shipping costs, methods, and delivery timelines do not apply to your Informo subscription.

Digital Access Delivery

• Immediate Access: Access to the premium features included in your Informo subscription is granted digitally and typically immediately upon successful confirmation of your payment by us or the third-party platform (e.g., Apple App Store, Google Play Store) through which you subscribed.
• How to Access: You can access the Informo service by logging into your account within the Informo application installed on your compatible smartphone or tablet.
• Requirements: Access requires a compatible device, a stable internet connection, and an active Informo account with a valid subscription.

Confirmation of Access

You will usually receive confirmation of your subscription activation via email or through a notification from the platform you used to subscribe. Your account status within the Informo app should also reflect your active subscription.

Issues with Access

If you have successfully subscribed and your payment has been processed, but you are unable to access the premium features of Informo, please try the following:

1. Ensure you are logged into the correct Informo account associated with the subscription.
2. Log out of the Informo app and log back in.
3. Restart the Informo application.
4. Ensure your app is updated to the latest version available.
5. Check your subscription status via the platform you subscribed through (Apple App Store / Google Play Store settings).

If you continue to experience issues accessing the service after subscribing, please contact our support team.

Contact Us

For any questions regarding access to your Informo subscription, please contact us at:

Email: vasthav@informo.news